As a full service digital marketing agency in Newcastle & London, understanding how consumers and potential employees perceive your brand online is important. Building up a strong reputation within your industry can take a number of years, however ruining that reputation is as easy as a simple comment or review from a consumer. That’s why reputation management is imperative for businesses large and small, both online and offline.
At Genix Marketing, we provide a range of online reputation management services, helping you to provide your consumers with excellent customer service and ensuring your brand is protected. In a digital age, online reputation management can tackle trolls on social media services and simply allow your potential customers with an opportunity to see your brand in a better light.
Whether you require customer service reputation management to support your in-house customer-facing team, or local reputation management to better attract consumers from your local area, we can help.